Director of Operations and Strategy

About MuSo

The Museum of Solutions (MuSo) is a vibrant, 7-floor experiential and interactive museum designed to spark joy, curiosity, and action in children ages 3+ (and their grown-ups). We believe children are not just the future—they’re changemakers today. Every exhibit, program, and experience at MuSo is crafted to empower children to take on the world’s biggest challenges through creativity, collaboration, and courage. We are deeply committed to inclusion and access, with free Mondays and no-cost entry for underserved communities.

About the Role

We are looking for a strategic, heart-driven, hands-on leader to serve as our Chief Operating Officer. As COO, you will be the Head of Operations and Business at MuSo - responsible for ensuring the museum runs with operational brilliance, financial strength, and a culture of hospitality and excellence.

You’ll lead the teams that power MuSo’s engine - Sales, Marketing, Operations, Finance, HR, and Administration - and ensure that every child, family, and school that walks through our doors has a seamless, delightful, and impactful experience.

As the CEO fuels MuSo’s vision, imagination, and spirit, the COO transforms that vision into reality—building the structures, rhythms, and momentum to grow with purpose, values and integrity. This is a critical leadership role for someone who thrives at the intersection of strategy, structure, people, and purpose .

What You’ll Do

Lead with Strategy

• Develop annual operating plans and business models that align with MuSo’s social mission and long-term sustainability.
• Lead revenue and visitor growth strategies in collaboration with the CEO and other senior leaders.

Run Operations Smoothly

Drive Financial Health

Build Relationships that Matter

Nurture the MuSo Culture

Manage Risks with Intent

Champion Innovation

Who You Are

Educational Background

MBA / Master’s Degree / CA / ICWA preferred.