IT Inside Sales Executive

About the Role

We are seeking a relationship-focused Inside Sales Executive having 2-6 years of experience in selling AI solutions and Digital Product Engineering Solutions . The successful candidate will be responsible for client visits , comprehensive lead qualification , strategic cross-selling and up-selling efforts, robust CRM management , and expert stakeholder management to ensure continuous account expansion and long-term partnership with BigStep Technologies.

Roles and Responsibilities

The selected candidate will be expected to perform the following core duties :

Cultivate and nurture deep, strategic relationships within assigned client accounts through regular communication and on-site client visits to understand evolving needs and partnership opportunities.

Focus intensely on qualifying leads generated from existing accounts, ensuring opportunities are strategically aligned with BigStep's capabilities in AI, Digital Transformation, and cloud-native solutions .

Systematically execute cross-selling and up-selling strategies by mapping BigStep's full solution portfolio to current and future client needs to maximize contract value and revenue yield per account.

Manage complex internal and external stakeholder landscapes, serving as the primary point of contact and ensuring alignment between client expectations and BigStep's delivery capabilities.

Represent BigStep Technologies at key industry and client-specific events and conferences to expand professional networks and identify new business drivers within the accounts.

Ensure meticulous and timely CRM management and updation of all account activities, relationship details, opportunity stages, and future revenue projections to provide accurate forecasting and business intelligence.

Provide continuous feedback and insights on account health, competitor activities, and new solution demands to internal product and leadership teams.

Required Skills & Qualifications

A bachelor’s or Master`s degree in IT, along with Business, Marketing, Communications, or a related technical field, is preferred.

Excellent Presentation and Communication Skills for presenting complex strategic solutions both virtually and on-site .

Proven experience (typically 2-6 years) in a Sales, Account Management, or Farming role within the technology, IT services, SaaS, or Cloud solutions industry, with a focus on existing accounts.

Demonstrated success in strategic cross-selling, up-selling , and expanding client relationships.

Expert proficiency in using CRM software (e.g., Salesforce, HubSpot) for comprehensive account and pipeline management, including diligent updation .