About NIIT :
NIIT Limited is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. With a strong focus on assuming leadership in the Digital Learning World and new career opportunities, NIIT Limited offers training and development solutions to individuals, enterprises, and institutions.
Roles & Responsibilities :
- Calling & Follow-Up : Engage with potential NIIT learners to communicate NIIT’s mission of providing career advancement opportunities.
- Sales Lifecycle Management : Manage the entire sales closing lifecycle for assigned leads, including :
- Interest Creation : Generate interest in NIIT’s programs.
- Product Demonstration : Effectively demonstrate the benefits and features of NIIT's offerings.
- Sales Closing : Convert leads into customers by closing sales.
- Post-Sales Relationship Management : Maintain and nurture relationships with customers after the sale.
- Continuous Communication : Maintain consistent communication with leads through phone, email, chat, and social media during the pre and post-sales processes.
- Record Maintenance : Keep detailed records of all interactions and communications with leads and customers.
Mandatory Skills :
Sales Acumen : Demonstrated ability to understand and effectively engage in sales processes.Goal Orientation : Strong drive to achieve and exceed sales targets.Customer Focus : Excellent customer service skills with a strong emphasis on understanding and meeting customer needs.Communication & Influencing Skills : Ability to effectively communicate and engage with strangers, making persuasive arguments for NIIT’s offerings.Self-Motivation & Energy : High levels of self-motivation and energy to thrive in a dynamic work environment.High Integrity : Demonstrated honesty and strong ethical principles in all dealings.Additional Requirements :
Ability to work in a fast-paced and target-driven environment.Excellent interpersonal skills and the ability to build strong relationships with customers.Strong organizational skills with attention to detail.Proficiency in using CRM software and other sales tools.