IT Inside Sales Executive

About the Role

We are seeking a relationship-focused

Inside Sales Executive

having 2-6 years of experience in selling

AI

solutions

and

Digital Product Engineering Solutions . The successful candidate will be responsible for

client visits , comprehensive

lead qualification , strategic

cross-selling and up-selling

efforts, robust

CRM management , and expert

stakeholder management

to ensure continuous account expansion and long-term partnership with BigStep Technologies.

Roles and Responsibilities

The selected candidate will be expected to perform the following core duties :

Cultivate and nurture deep, strategic relationships within assigned client accounts through regular communication and

on-site client visits

to understand evolving needs and partnership opportunities.

Focus intensely on

qualifying leads

generated from existing accounts, ensuring opportunities are strategically aligned with BigStep's capabilities in

AI, Digital Transformation, and cloud-native solutions .

Systematically execute

cross-selling

and

up-selling

strategies by mapping BigStep's full solution portfolio to current and future client needs to maximize contract value and revenue yield per account.

Manage complex internal and external

stakeholder

landscapes, serving as the primary point of contact and ensuring alignment between client expectations and BigStep's delivery capabilities.

Represent BigStep Technologies at key industry and client-specific

events

and conferences to expand professional networks and identify new business drivers within the accounts.

Ensure meticulous and timely

CRM management and updation

of all account activities, relationship details, opportunity stages, and future revenue projections to provide accurate forecasting and business intelligence.

Provide continuous feedback and insights on account health, competitor activities, and new solution demands to internal product and leadership teams.

Required Skills & Qualifications

A bachelor’s or Master`s degree in IT, along with Business, Marketing, Communications, or a related technical field, is preferred.

Excellent Presentation and Communication Skills

for presenting complex strategic solutions both virtually and

on-site .

Proven experience (typically 2-6 years) in a

Sales, Account Management, or Farming role

within the

technology, IT services, SaaS, or Cloud solutions

industry, with a focus on existing accounts.

Demonstrated success in strategic

cross-selling, up-selling , and expanding client relationships.

Expert proficiency in using

CRM software

(e.g., Salesforce, HubSpot) for comprehensive account and pipeline management, including diligent

updation .