Technical Support

An individual would be responsible to monitor the network of a client remotely through network management systems (NMS tools). The concerned person has to keep a check on the performance of the network and notify alerts to the technical team. The support is to be provided through emails to the networking team of the client.Job Responsibilities :

• The candidate need to possess a very logical thinking in order to handle the technical issues
• Should have active thinking capabilities to alert the team on emergency issues without any delay.
• Writing and reading skills to send alerts to the technical team
• Coordinating and team skills are required between the engineers of the same level in order to issues.