General Manager Operations

About Hamilton House :

Hamilton House is a newly constructed boutique luxury villa nestled in the serene hills of Mussoorie. Designed with care and curated for memorable getaways, it offers a warm, personalised, and refined hospitality experience. As we open doors to our first guests, we are looking for a dedicated Operations Manager who will run the villa with passion, professionalism, and integrity.

Position Overview :

We are seeking an experienced and empathetic Operations Manager to lead daily operations of the villa. This role is ideal for someone from a hospitality background who thrives in independent, hands-on environments and values trust, warmth, and attention to detail. The role requires full-time relocation to Mussoorie and includes accommodation at the villa.

Key Responsibilities :

• Oversee all aspects of daily operations including guest experience, housekeeping, staff management, and property upkeep
• Act as the primary point of contact for guests, ensuring a warm, smooth, and memorable stay
• Manage villa staff, schedules, and vendor relationships with efficiency and kindness
• Handle inventory, procurement, and basic administrative duties
• Maintain high standards of hygiene, safety, and hospitality
• Liaise with the villa owner regularly and provide updates with transparency and reliability
• Proactively identify opportunities to improve operations and guest satisfaction

Qualifications :

What We Offer :

To Apply :

Please send your resume and a brief note on why you'd be a good fit to [HIDDEN TEXT]

Skills Required

Guest Relations, Hotel Management, Inventory Management