Title : Regional Operations Manager
Experience : 10 to 12 years
Location : Dehradun
Reports to : Zonal Operations Managing and coordinating Operational Activities of the Region
- Drive Regional team to achieve assigned regional targets
- Review & expand assessment compatible Nodes Infrastructure in the Region
- Build strong relationship with partners
- Review and ensure Policy Compliance
- Manage cost
- Presentation / Meetings with the Clients / Partners
- Reviewing and reporting on daily / weekly / monthly Performance
- Reviewing measures to achieve performance targets
- Attending conferences, events, and meetings as per the schedule
- Resolve operational and other technical issues in the Region
- Maintain communication with Delivery, Sales and Admin teams on regular basis
- Lead the planning and delivery of effective, efficient, and sustainable operations across the Region
- Ensure that delivery is in line with budgets and key performance indicators
- Monitor, coach, support, motivate and develop team members
- Manage risk for all the services in the region on an on-going basis, giving early insight into any issues
- Ensure that all service delivery is within and compliant with relevant regulatory frameworks and contract Around 10 years of experience in Operations / Business / Service Delivery
- Good hands-on experience of Microsoft office (XL, PPT and Word etc)
- Strong communication skills (Ability to communicate in Telugu will be added advantage)
- Strong analytical skills
- Able to travel 70% 80% of the time
- Ability to work with cross functional teams
- Attention to Detail
- Self-motivated and ready to work extended hours
- Enthusiastic and pleasant personality
- Quick Learner
Skills Needed :
Strong People Management & Team Building SkillsGood written and verbal communicationsStrong Interpersonal SkillsStrong Presentation SkillsStrong Analytical skills(ref : iimjobs.com)