This job offer is not available in your country.
![▷ [04 / 10 / 2025] Associate Manager II - (Strategy and Business Operations)](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Navi){kind=logo}
▷ [04 / 10 / 2025] Associate Manager II - (Strategy and Business Operations)
NaviIndia2 hours ago
Job descriptionDebt Management : Focus on making our lending portfolio profitable by ensuring we get most of money back we have lent using data science and human behavior principles. Customer Experience : Understanding users pain points and work with product and tech to better our offerings. Claims : Give the best ever customer experience to genuine customers and catch all fraudulent cases upfront Operations : Non customer facing operations focussed on making customer experience better while managing operations risk Process Excellence : Create, audit and improve people and various processes : broadly involves auditing and doing RCAs on people and processes and using that to drive actions which improves the business metrics for short and long term. Control Tower : Real time monitoring of all critical business metrics along with pre-empting and intervening any issues at early stage Develop and refine program objectives, strategies and program planning Lead project executions, monitoring project progress, identifying and solving potential issues Manage and collaborate with cross-functional teams to co-deliver Ensure that projects meet quality standards and best practices to deliver excellence Identify potential risks and develop risk mitigation plans to minimize project Maintain and deliver detailed program documentation, including project plans, progress reports, and budget updatesBe part of a strategic initiative with the potential to transform the industry Business first thinking Highly analytical and data driven Strong verbal and written communication Strong interpersonal skills as role will be highly collaborative Ability to work in a fast paced environment and be a self-starter Takes initiative and can think of new ways to approach a problem MBA from top B schools with up to 3 years of experience You’re impact-driven : You take ownership, build boldly, and care about making a real difference. You strive for excellence : Good isn’t good enough. You bring focus, precision, and a passion for quality. You embrace change : You adapt quickly, move fast, and always put the customer first.
About the Team
Navi operates across Lending, Health Insurance, Mutual Funds, Gold, and UPI. This role is within the Strategy & Business Operations (SBO) function, which supports all business lines and serves as the front-end for non-automated customer interactions.
SBO's Core Mandate :
- Act as the voice of the customer within Navi and represent Navi to its customers.
- Drive industry-first, customer-facing innovations to solve large-scale problems (e.g., increasing cashless health claims from 50% to 90%, or tackling fraud in debt management and claims).
Key Operating Verticals :
Central Functions :
About the Role
At SBO, we are looking for bright people who are at the very cusp of their professional journey
and have potential to be in the top 0.1% in whatever they take up. This position provides a chance to work with the best and in process learn what it takes to attain the highest professional potential. If you are someone who has exceeded expectations in MOST of the things you have taken up in your life (be it academics, or work, or any hobbies), it’s a place made for you.
What We Expect From You
Must Haves
Inside Navi
We are shaping the future of financial services for a billion Indians through products
that are simple, accessible, and affordable. From Personal & Home Loans to UPI,
Insurance, Mutual Funds, and Gold — we’re building tech-first solutions that work at
scale, with a strong customer-first approach.
Founded by Sachin Bansal & Ankit Agarwal in 2018, we are one of India’s fastest-growing financial services organisations. But we’re just getting started!
Our Culture
The Navi DNA
Ambition. Perseverance. Self-awareness. Ownership. Integrity.
We’re looking for people who dream big when it comes to innovation. At Navi, you’ll be empowered with the right mechanisms to work in a dynamic team that builds and
improves innovative solutions. If you’re driven to deliver real value to customers, no matter the challenge, this is the place for you.
We chase excellence by uplifting each other—and that starts with every one of us.
Why You'll Thrive at Navi
At Navi, it’s about how you think, build, and grow. You’ll thrive here if :
Create a job alert for this search
▷ [04/10/2025] Associate Manager II - (Strategy and Business Operations) • India
Related jobs![[04 / 10 / 2025] Associate Director - Operation (RCM)](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Credence%20Global%20Solutions)
![▷ [04 / 10 / 2025] Operation Associate](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobtraffic-in&company_name=Neon%20Digital%20Media)
![Senior Associate – Accelerated Revenue [04 / 10 / 2025]](https://cdn-logos.talent.com/v1/logo/image?feedcode=attb-in&company_name=Professa)
- Promoted
Associate Manager II - (Strategy and Business Operations)
NaviIndia About the Team Navi operates across Lending, Health Insurance, Mutual Funds, Gold, and UPI.This role is within the Strategy & Business Operations (SBO) function, which supports all business lines a...Show moreLast updated: 30+ days ago
- Promoted
Associate Manager - (Strategy and Business Operations)
NaviIndia About the Team Navi operates across Lending, Health Insurance, Mutual Funds, Gold, and UPI.This role is within the Strategy & Business Operations (SBO) function, which supports all business lines a...Show moreLast updated: 30+ days ago
- Promoted
Associate Product Manager II
NaviIndia Associate Product Manager II Location : Bengaluru About the Team Navi’s Product Team builds solutions that are simple, scalable, and centered on real user needs.
The team strongly collaborates across...Show moreLast updated: 30+ days ago
- Promoted
- New!
[04 / 10 / 2025] Associate Director - Operation (RCM)
Credence Global SolutionsIndia Develop and execute innovative strategies to improve and secure business delivery.Able to establish pilot A / R process and devise strategy to improve collections.
Strong understanding of revenue cycl...Show moreLast updated: 2 hours ago
- Promoted
- New!
(03 / 10 / 2025) Manager - Associate Manager - B2B Sales
Brickwork RatingsIndia B2K Analytics is a boutique advisory firm offering services and solutions in risk management, research, analytics, consulting, investment management, infrastructure advisory, and skill development....Show moreLast updated: 2 hours ago
- Promoted
- New!
(03 / 10 / 2025) Associate - Business Operations
NetradyneIndia Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem.
We are a leader in fleet safety solutions.With growth exceeding 4x year ...Show moreLast updated: 2 hours ago
- Promoted
International Wealth Management - Business Management - Associate
NomuraIndia Nomura Overview : Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions.
By connecting markets East & West, Nomura services the needs ...Show moreLast updated: 1 day ago
- Promoted
Associate - Strategic Partnership
Media.netIndia About the Company If you are passionate to work in the.These are the game changers, the visionaries who also roll up their sleeves & get stuff done! What a fantastic combination of skills! Strategi...Show moreLast updated: 28 days ago
- Promoted
Associate Manager II - Chairman’s Office
NaviIndia About the Team The Chairman's Office works closely with the Chairman to drive key priorities across the organization.The team leads high-impact strategic initiatives while also managing day-to-day ...Show moreLast updated: 30+ days ago
- Promoted
Senior Associate, Business Intelligence
KMK Consulting Inc.Nagpur, IN KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions.
Our data analytics and software platform...Show moreLast updated: 30+ days ago
- Promoted
Strategy Associate
AGRIMIndia Strategy & Growth Series B Funded Agri tech Startup - AGRIM.Agrim in a fast-growing agri-tech startup building an on-demand B2B Agri-inputs marketplace.
Agri-inputs is a $50bn industry spread across...Show moreLast updated: 3 days ago
- Promoted
International Wealth Management - Business Management – Associate
NomuraIndia Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions.By connecting markets East & West, Nomura services the needs of individuals, i...Show moreLast updated: 30+ days ago
- Promoted
- New!
(04 / 10 / 2025) Business Operations Associate
NxtWaveIndia As a Business Operations Associate, In this role, you will play a key part in supporting field operations, ensuring smooth execution of student demos, managing logistics, auditing petty cash, and c...Show moreLast updated: 2 hours ago
- Promoted
- New!
▷ [04 / 10 / 2025] Operation Associate
Neon Digital MediaIndia Assist in the execution and optimization of daily operational processes.Coordinate with internal teams (analysts, BDs, Finance, Tech) to ensure seamless workflow.
Monitor and analyze key performance...Show moreLast updated: 2 hours ago
- Promoted
- New!
(04 / 10 / 2025) Associate Director - Netsuite
Uniqus Consultech Inc.India We are seeking an experienced NetSuite Implementation Manager to lead and oversee end-to-end NetSuite ERP projects including implementation, optimization and ongoing support.The ideal candidate wil...Show moreLast updated: 2 hours ago
- Promoted
Audit Associate II
Elliott DavisIndia Our Mission, Vision, and Values Mission : .To provide exceptional service for our people, our customers, and our communities.
Vision : To elevate all experiences by caring more.Values : Do the right t...Show moreLast updated: 30+ days ago
- Promoted
Strategy Associate
KörberIndia Innovation Strategy Associate Pioneer your career! Körber is the home for passionate people who innovate, collaborate, and love what they do.
Entrepreneurial spirit is our joint DNA.We develop futur...Show moreLast updated: 11 days ago
- Promoted
- New!
Senior Associate – Accelerated Revenue [04 / 10 / 2025]
ProfessaNagpur, Maharashtra, India Professa is looking for a driven Senior Associate to join our Accelerated Revenue practice and support the growth of our People & Organization consulting work.
This is a high-impact role where you w...Show moreLast updated: 2 hours ago