Sales and Service Engineer

Company Description

SAFESURGE Inspection Technologies Pvt Ltd is a trusted manufacturer and exporter of large-scale machinery and equipment, catering to industries such as FMCG, food and beverage, and pharmaceuticals. We specialize in providing end-of-line automation and inspection systems across the Indian sub-continent, Middle East, and Africa. With a commitment to innovation and quality, we enable businesses to enhance their operational efficiency and product reliability.

Role Description

This is a full-time on-site role located in Gurgaon, Hyderabad, Gujarat and Bangalore for a Sales and Service Engineer. The role involves providing technical support, conducting field service visits, troubleshooting issues, and performing maintenance and repair tasks for machinery and inspection systems. The candidate will work closely with customers to ensure satisfaction and efficient implementation of solutions while contributing to continuous product improvement efforts. The candidate will be responsible for the Customer Success journey and will be working as a single point contact for the clients in the region.

Qualifications

Diploma / B. Tech either in Mechanical / Electrical

Proficiency in Troubleshooting and Field Service processes

Strong skills in Technical Support, Maintenance, and Repair of machinery and systems

Excellent Communication skills for customer interaction and collaboration

Ability to work independently and as part of a team in a dynamic, on-site environment

Bachelor’s degree in Engineering (Mechanical, Electrical, or related fields) or equivalent experience

Experience in the automation or inspection systems industry would be highly beneficial

Flexibility to travel for field service work when needed.

Requirement

At least 2 years of Work Experience in a similar field.

Must be well versed with the Local Area

Must know the local Language.

Should have a bike and the expenses for the same will be reimbursed by the company.

Annual CTC

4-5 Lakhs depending on the experience

Travelling Expense to be paid extra