Telemarketer (Telecaller)

Company Description

Kothari International School, Panvel , is a progressive co-educational institution dedicated to academic excellence and holistic development. The school integrates the CBSE curriculum with innovative teaching methodologies inspired by global best practices, ensuring that every learner grows into a confident, creative, and responsible individual.

Nestled within a modern and vibrant campus, KIS Panvel offers state-of-the-art facilities , including technology-enabled classrooms, science and computer labs, dedicated activity zones, sports arenas, and a swimming pool. The school focuses on fostering intellectual curiosity, emotional well-being, and character building through a balanced blend of academics, arts, and co-curricular engagement.

Committed to its mission of nurturing young minds, KIS Panvel provides a welcoming environment where every child's potential is recognized and celebrated.

Role Description

This is a full-time, on-site position at Kothari International School, Panvel , for a Telecaller – Admissions . The Telecaller will play a key role in supporting the school's admission and outreach initiatives by engaging with prospective parents and guardians.

Key responsibilities include handling inbound and outbound calls, responding to admission inquiries, sharing information about the school's programs and facilities, and guiding families through the admission process. The role also involves maintaining communication records, following up with leads, scheduling campus visits, and ensuring a smooth and positive experience for all prospective families.

The ideal candidate will possess excellent communication skills, a pleasant and confident phone manner, and a passion for representing the school's ethos and values.

Qualifications

• Strong communication and interpersonal skills with a customer-centric approach
• Proficiency in telecalling, lead management, and customer engagement
• Ability to handle inquiries professionally and provide accurate information about school programs
• Strong organizational and follow-up skills to manage multiple leads efficiently
• Fluency in English and Hindi ; knowledge of Marathi or other regional languages will be an advantage
• Basic computer literacy (MS Office, CRM tools)
• Prior experience in admissions, telecalling, or customer relationship roles preferred

Skills Required

Lead Management, CRM Tools, Telecalling, Customer Engagement, Ms Office