Fast-growing
B2B SaaS company
revolutionizing the hospitality and travel ecosystem through its platforms
Hobse
and
Plato . We enable hotels, travel agents, and corporates to connect, transact, and reconcile seamlessly through cloud-based automation, fintech integration, and AI-driven revenue intelligence. We’re building the next generation of hospitality infrastructure—combining
distribution, contracting, and payment automation
into one unified platform trusted by
5,500+ hotels
and
8,000+ enterprises .
Role Description
This is a full-time on-site role for a Client Onboarding & Customer Success Executive located in Navalur, Chennai. The Client Onboarding & Customer Success Executive will be responsible for ensuring a smooth and successful onboarding process for new clients, as well as maintaining ongoing client satisfaction and retention. Day-to-day tasks will include managing client accounts, providing customer support, and utilizing analytical skills to resolve any issues that may arise. The role will also involve working closely with clients to understand their needs and ensuring they are met.
Qualifications
Customer Satisfaction and Customer Retention skills
Customer Support and Account Management skills
Strong Analytical Skills
Excellent written and verbal communication skills
Ability to work independently and as part of a team
Experience in a customer-facing role is a plus
Bachelor's degree in Business, Communications, or related field
Onboarding Executive • Delhi, India