Customer Success Executive

Company Overview

At TruNativ, we’re redefining the way India thinks about nutrition. Health isn’t just about recovery or aging it’s about living at your peak, every single day. The shift is happening : from addressing deficiencies to proactively optimizing well-being. And we’re leading this movement with science-backed, effortless nutrition solutions designed for modern lifestyles. We’re not just a brand; we’re a revolution in how nutrition fits seamlessly into daily life making better health accessible, achievable, and sustainable for everyone.

If you’re passionate about innovation, impact, and transforming lives, join us in shaping the future of nutrition!

#TruNativ #FuelBetter #JoinTheMovement #NowHiring

Trunativ has been recently backed by Emami Limited & Mr. Nithin Kamath - Zerodha Rainmatter.

Know more about us : http : / / www.trunativ.co

Role :

Customer Success Executive

Department : Sales

Location :

Goregaon West (100% Work from Office)

Reports to :

Retention & CS Manager

Job Description

Key Responsibilities :

Make outbound calls to potential and existing customers to promote products / services and generate sales.

Identify customer needs and provide appropriate solutions and recommendations.

Handle customer inquiries and resolve any issues or concerns in a professional manner.

Follow up on leads and conduct research to identify potential prospects.

Maintain accurate and up-to-date records of customer interactions and sales activities in the CRM system.

Achieve daily, weekly, and monthly sales targets and quotas.

Revert to and manage customer queries received via social media DMs and emails in a timely and professional manner.

Qualifications & Skills Required :

• High school diploma or equivalent; a bachelor's degree in business, marketing, or a related field is a plus.
• For experience, 1- 3 years of Proven experience in tele sales, customer service, or a similar role.
• Excellent communication and interpersonal skills.
• Strong persuasion and negotiation abilities.
• Proficiency in using CRM software and MS Office applications.

Immediate joiners or the candidates serving their notice period are preferred.