Telecaller

About the Job

We are looking for a confident and fluent Telecaller to join our growing team in Chennai. This role is ideal for someone with strong communication skills, a positive attitude, and a genuine interest in customer interaction. You’ll be responsible for handling inbound and outbound calls, following up on leads, and maintaining strong client relationships. Since we are an AI-based company, you will also get exposure to working with AI-integrated calling tools and intelligent CRM systems.

Key Responsibilities

• Make outbound calls to prospective clients and follow up on leads generated through marketing campaigns.
• Handle inbound calls, address inquiries, and provide accurate information about products and services.
• Maintain a record of customer interactions and update CRM systems accordingly.
• Schedule meetings, demos, or follow-up calls for the sales team.
• Understand customer needs and provide suitable solutions or escalate where necessary.
• Learn and adapt to AI-powered calling and communication tools.
• Collaborate with the marketing and sales teams to improve lead conversion and customer experience.

Requirements

Basic Qualifications

Why Join Us?