CTC : Upto 23 LPA
Location : Bengaluru, India
Full-time | Immediate start preferred
About Metaforms
Metaforms is an AI-powered automation platform for market research. We build tools that speed up workflows in survey programming, bidding, and operations. Our clients are global research firms and tech platforms.
We're building a team of high-agency, execution-first individuals who get things done.
This is a high-impact, customer-facing business role at a startup that just raised $9M in Series A funding.
You’ll work directly with our users, influence product, and drive outcomes fast.
What we're looking for :
- 1+ year of experience in a fast-moving role (CS, ops, product, growth, etc.)
- Deep understanding of customer success principles, methodologies, and best practices.
- Excellent communication, interpersonal, and presentation skills, with the ability to effectively communicate with customers at all levels.
- Experience with CRM and customer success platforms (e.g. Attio or Hubspot)
- Customer-centric mindset with a passion for delivering exceptional customer experiences.
You're probably someone who :
Cares deeply about outcomes, not just processesLearns new tools just to get things done fasterHandles customer pressure with clarity and confidenceWhat you'll do :
Own customer relationships and their successWork across functions — product, engg, ops — to unblock issuesUnderstand product deeply and advocate for user needsPush projects across the finish line, again and againWhy join us :
Real ownership and visibility — no bureaucracyLearn faster than you ever have beforeInterested? Apply here : https : / / forms.gle / 1FxDatWZTi5dtwsw9