Head / GM- Global Compensation & HR Analytics

About Organization - IGT Solutions Pvt Ltd

IGT Solutions (IGT) is committed to simplify complex customer interactions while delivering a seamless experience. It provides integrated BPM, Technology and Digital Services & Solutions for clients across industries. Established in 1998, with 100% focus on customer experience, we are a Technology, digital services & BPM company committed to deliver innovation and business excellence for our 75+ marquee customers across the global technology sector. We have a global delivery footprint, spread across 19 centres in 11 countries, with 25,000 CX and Technology experts from 35+ nationalities.

Profile Summary : Role Overview :

The role is a strategic position within the CHRO Office, responsible for driving the Global Compensation & Benefits (C&B) strategy, advancing HR analytics, and strengthening HR technology enablement across regions. The incumbent will partner with senior leadership and COEs to build scalable, data-driven, and globally compliant HR systems and reward frameworks that enhance organizational effectiveness and employee experience.

Key Responsibilities

Compensation & Benefits Strategy

• Develop and execute a global total rewards framework that aligns with business goals and market competitiveness.
• Lead the annual compensation survey and planning cycle – salary benchmarking, market corrections, merit and bonus reviews.
• Design variable pay and long-term incentive programs (including leadership plans and retention plans).
• Define compensation range and bands – work closely with solutions and pricing on new deal structuring
• Establish and maintain global job architecture and leveling frameworks.
• Partner with Finance and HRBPs to model compensation budgets and workforce cost scenarios.

Benefits & Wellness

CHRO Office Initiatives

HR Analytics & Insights

HR Technology & Systems

Governance, Compliance & Stakeholder Management

Qualifications & Experience

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

Skills Required

Successfactors, Power Bi, Workday, Excel, Oracle