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Technical Support Analyst

Technical Support Analyst

HDFC securitiesRepublic Of India, IN
19 hours ago
Job description

JD - IT Analyst

About Us :

HDFC securities is one of the leading stock broking companies in India and a subsidiary of HDFC Bank, a renowned private sector bank.

It has been serving a diverse customer base of retail and institutional investors since 2000. Headquartered in Mumbai, it offers an exhaustive product suite to help its customers invest in Equities, IPO / OFS, Buybacks, Mutual Funds, ETFs, Futures & Options for - Equity, Currency, and Commodities, Fixed Deposits, Bonds, NCDs, and National Pension Scheme, along with value added services like Online Will writing and Tax filing. The company offers a host of digital platforms like Mobile Trading App, Desktop based online trading facility, ProTerminal - an advanced trading platform and Arya - a voice enabled investing assistant. It also offers Call N Trade facility and dedicated Relationship Managers to assist customers. Since its inception, the company has established itself as a preferred trading platform (for NSE & BSE), with its integrated 3-in-1 account (Trading + Demat + Savings) backed by state-of-the-art technology. Over the years, the company has won many awards and recognitions. Currently, the company has 250+ branches across 190 cities, serving over 2.1 million customers.

We recently launched a discount broking platform called HDFC Sky in addition to HDFC InvestRight, which is our existing full service broking platform.

We are currently enhancing and scaling these platforms even further to continue to delight our valued customers.

If this sounds exciting to you, come join us!

Key Responsibilities :

  • Lead System Integration Testing (SIT) for new implementations and system changes.
  • Collaborate on technical infrastructure requirements for new projects.
  • Manage and support UAT and Production environments , including deployments, patching, and issue resolution.
  • Co-ordination with cross functional team business, product, software vendors, ISG, VAPT, Network, Firewall Security, Operations.
  • Handle artifacts (Patch) deployments and ensure smooth rollouts across all environments.
  • Understand and support end-to-end trading application flows , including integration with other enterprise systems.

Required Skills & Knowledge :

  • Strong experience in Linux, Windows, SQL, Mongo DB, Oracle system administration.
  • Basic understanding of networking concepts and firewall devices, ITIL Process management.
  • Hands-on experience with application deployment , UAT and Production environment setup , and monitoring tools .
  • Good understanding of trading domain workflows ;
  • prior exposure to broking or exchange environments is preferred.

  • Excellent analytical , troubleshooting , and communication skills .
  • Preferred Qualifications :

  • B.E or B.Tech.
  • Experience working in financial services , especially in trading platforms .
  • Familiarity with DevOps practices and automation tools is a plus.
  • Location : Mumbai
  • Experience - 8-12 years
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    Technical Support Analyst • Republic Of India, IN

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