Technical Sales Support Specialist
Allianze Infosoftnagpur, maharashtra, in14 hours ago
Job descriptionDevelop and maintain a deep understanding of elevator products, including features, benefits, and technical specifications. Prepare and update technical documentation such as product manuals, specifications, compliance statements, and regulatory requirements. Interact with clients to understand project requirements and recommend suitable elevator solutions. Address technical concerns and provide clear, professional responses to customer inquiries. Collaborate with the sales team to ensure customer satisfaction throughout the sales cycle. Ensure all sales and technical activities comply with industry regulations, safety standards, and company policies. Maintain structured workflows for handling and tracking customer inquiries, quotations, and approvals. Work closely with the engineering and product development teams to provide feedback on product enhancements based on customer needs and market trends. Contribute to workflow optimizations to improve the efficiency of sales support operations. Bachelor’s degree in Engineering, Mechanical Engineering, or a related field. 1–4 years of experience in technical support , sales support , or estimation , preferably within the elevator and escalator industry . Ability to interpret and prepare technical drawings using AutoCAD. Strong understanding of elevator and escalator products, components, and technical specifications. Excellent verbal and written communication skills. Ability to clearly explain technical concepts to both technical and non-technical clients or internal teams. Efficient in preparing accurate quotations, estimates, and technical documentation Capable of working effectively with cross-functional teams including sales, engineering, procurement, and management. Strong interpersonal skills to maintain smooth coordination and timely project support. Prior experience in technical or sales support roles within the elevator and escalator industry. Exposure to workflow optimization and feedback sharing with product development teams. Basic knowledge of regulatory compliance and documentation standards in mechanical or construction sectors.
About the Company
Allianze Infosoft is dedicated to providing innovative elevator solutions, ensuring customer satisfaction through technical expertise and exceptional service.
About the Role
The Sales Support Engineer at Allianze Infosoft plays a crucial role in supporting the Dubai sales team (remotely) by providing technical expertise, product knowledge, and customer engagement.This position ensures that sales inquiries are handled efficiently, technical solutions are accurately communicated, and customers receive the right elevator solutions tailored to their needs.
Responsibilities
Technical & Sales Support
- Provide technical guidance to the sales team, assisting in customer inquiries, product demonstrations, knowledge in AutoCAD and MS Office and troubleshooting.
- Support sales by preparing technical proposals, presentations, and quotations.
- Ensure pricing and product specifications align with customer needs and company guidelines.
Product Knowledge & Documentation
Customer Engagement & Consultation
Process & Compliance Management
Continuous Improvement & Collaboration
Qualifications
Required Skills
Preferred Skills
Create a job alert for this search
Technical Support Specialist • nagpur, maharashtra, in
Related jobs
- Promoted
Customer Support & Admin Specialist
PropertyLoopNagpur, IN Job Title : Customer Support & Admin Specialist.Remote (India-based preferred).Full-Time | Monday–Friday 9am–6pm UK | Alternate Saturdays 9am–4pm.
Competitive | Based on Experience.London’s fastest-g...Show moreLast updated: 30+ days ago
- Promoted
- New!
Technical Support Specialist
Taggdnagpur, maharashtra, in Mode of work : work from office.We are looking for hands-on L3 Support for the challenging and fun filled work of building a workflow automation system for simplifying current manual work.Install, ...Show moreLast updated: 15 hours ago
- Promoted
Customer Technical Support Specialist – Saas Compliance Platform
BigRioRepublic Of India, IN Job Title : Customer Technical Support Specialist – SaaS Compliance Platform.Our client is a fast-growing SaaS company helping European organizations manage and maintain compliance with key regulati...Show moreLast updated: 13 days ago
- Promoted
Customer Technical Support Specialist – SaaS Compliance Platform
BigRioIndia, India Job Title : Customer Technical Support Specialist – SaaS Compliance Platform.Our client is a fast-growing SaaS company helping European organizations manage and maintain compliance with key regulati...Show moreLast updated: 14 days ago
- Promoted
Technical Support Specialist
Alvaria CXRepublic Of India, IN From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 30+ days ago
- Promoted
Zuora Senior Technical Specialist
TradewebNagpur, IN Tradeweb Markets is a world leader in the evolution of electronic trading.A fintech company serving approximately 2,500 clients – including the world’s largest banks, asset managers, hedge funds, i...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Specialist
AppLogic NetworksIndia, India As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally.
Supporting the customer / partner is done through diagnosis and trouble...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Specialist (unpaid)
SM Recordnagpur, maharashtra, in SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide.
Built on the principles of Technology and Trust, we are dedicated to max...Show moreLast updated: 30+ days ago
- Promoted
- New!
Customer Support Specialist
NextBigENagpur, IN Specialty : If worked in E-Commerce and B2B It will be beneficial.Software Knowledge : EMail, WhatsApp, MS Excel.NextBigE is a full-service firm based in Noida, specializing in enabling e-commerce fo...Show moreLast updated: 17 hours ago
- Promoted
- New!
Customer Support Specialist
Visit Healthnagpur, maharashtra, in Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive.
Originated as a telemedicine platform...Show moreLast updated: 15 hours ago
- Promoted
Technical Support Specialist
CorroHealthChennai, Republic Of India, IN Application Support Engineer – CHN / HYD / CBE.Excellent communication skills.Technical- Ticketing tool, active directory, windows server, customer support, international client / customer experience.Ba...Show moreLast updated: 11 days ago
- Promoted
Technical Support Specialist
Viable Search ConsultantsRepublic Of India, IN To look into issues and resolving quires.Analysing corporate travel policies.To resolve tickets representing staff - generated technical requests or problems and troubleshoots technical and process...Show moreLast updated: 21 days ago
- Promoted
Technical Support Specialist
LexitasChennai, Republic Of India, IN Lexitas is a high growth company.The Company is built on a belief that having strong personal relationships with our clients, and providing reliable, accurate and professional services, is the driv...Show moreLast updated: 14 days ago
- Promoted
- New!
Technical Sales Specialist
Techno Enterprise PunePune, Republic Of India, IN Techno Enterprise is a 15 years old firm with HQ at Ahmedabad and a branch office at Pune.We are an authorized channel partner for various Indian and international brands in the field of Life scien...Show moreLast updated: 13 hours ago
- Promoted
- New!
Product Sales Specialist
airtelnagpur, maharashtra, in Business Development experience, able to work with Sales teams to generate opportunities for Security Product offerings.Design, Presents, demonstrates the Network Architecture for the Security doma...Show moreLast updated: 15 hours ago
- Promoted
- New!
Technical Sales Specialist
Givveo Technologies Pvt ltdChennai, Republic Of India, IN Industrial Automation and Software Solutions focusing on AI, Machine Learning, Machine Vision Systems, Robotics, Embedded & PLC controls, special-purpose machines, and software solutions across all...Show moreLast updated: 15 hours ago
- Promoted
Technical Support Engineer
Alvaria CXNagpur, IN From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 30+ days ago
- Promoted
- New!
Technical Solutions Manager
Neurones IT AsiaNagpur, IN The position includes the following key responsibilities : .Orchestrating delivery across multiple development teams, working for múltiple geographies.
Promoting alignment between Product and Tech tea...Show moreLast updated: 17 hours ago