Sr. Associate - Business Continuity Management

About Zeta

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.

Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.

Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.

Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US , EMEA , and Asia . We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.

Learn more @ www.zeta.tech , careers.zeta.tech , Linkedin , Twitter

About The Role

This role is part of the Chief Risk & Compliance office at Zeta. The CRCO's office is responsible for Policy & Process definitions, BCP, Privacy, Compliance and Audit for all of Zeta's Banking & Payment services spanning multiple geographies across Asia, EU, US & Latam. As Manager of Business continuity, you will be responsible for BCP policy & process definitions, Conducting drills and post review implementations of Zeta's IT systems & Production environments on the cloud and on-prem data centre's across all geographies.

Responsibilities

• The candidate should have a broad range of Business Continuity experience, ideally in the Fintech services sector.
• A good communicator, the candidate must demonstrate and ability to motivate and influence directors and other staff to maintain an overall Business Continuity capability that always satisfies the business needs
• The candidate must have experience of building and maintaining Business Continuity Plans includes defining BCP policies and processes and RPO / RTO Objectives
• The candidate must have experience of planning and managing the execution of Crisis Management simulations, Business Continuity tests and Infrastructure Disaster Recovery testing.
• The role will coordinate a global Business Continuity awareness programme, providing training and guidance where required to staff in all Zeta's offices.
• Conduct post implementation reviews of all IT systems and production applications.
• Conduct Business continuity related risk assessments
• Audit Business continuity plans regularly and act.
• Conduct Training & Drills and preparedness for emergency situations.
• Third Party risk assessment wrt BCM
• ISO 22301 certifications collaborate with IT Operations to achieve committed RTO / RPO / MBCU and production applications.
• Conduct regular business impact assessments with Product teams and business units to quantify Business Continuity requirements and identify required Business Continuity Plans enhancements.
• Entire BCP / DR / BCMS framework policies, conducting training and awareness in the organisation.
• SPOC for BC related compliances for internal & external stakeholders

Skills

Experience And Qualifications

Equal Opportunity

Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success

Skills Required

Devops, data systems, Site Reliability Engineering, Disaster Recovery, iso 22301 , Business Continuity, Microservices