Technical Lead - MS Dynamics 365 CRM

Job Summary :

They are seeking an experienced Dynamics 365 CE / Power Platform Technical Lead to drive the design, development, and implementation of enterprise-grade solutions.

The ideal candidate will have 8+ years of total experience, with at least 5+ years of relevant experience in Dynamics 365 CRM, Power Platform, and Microsoft Azure integrations.

The role requires a strong technical background, hands-on expertise in Solution Architecture, and a deep understanding of at least 2 modules from Sales, Customer Service, Field Service, and Customer Insights.

The candidate should also have experience with Azure services, DevOps, and system integrations, along with excellent communication and leadership skills.

Designation : Technical Lead Dynamics 365 CRM / Power Platform.

Experience : 8 to 13 years.

Qualification : B.Tech / B.E / MCA / M.Sc (IT).

Working Days : 5.

Office Timing : 10AM to 8 PM / 11AM 9 PM.

Office Location : Thaltej, Ahmedabad.

Work Mode : Work from Office.

Detail Job Description :

• CRM Customization and Configuration : Lead a team in customizing Dynamics 365 CRM to meet client-specific needs, ensuring high performance, scalability, and integration with other systems.
• Power Platform Development : Leverage Power Automate, Power Pages, and Power Apps to streamline workflows, automate processes, and enhance user experiences.
• Drive innovation in low-code / no-code environments.
• Azure Integrations : Architect and develop integrations using Azure Functions, Logic Apps, and Service Bus for seamless data exchange across platforms.
• Copilot Integration : Utilize and guide the team on incorporating Copilot in CRM applications to enhance automation and AI-driven functionalities.
• Solution Design & Architecture : Design scalable and secure solutions adhering to best practices in Object-Oriented Programming (OOP) and C#.
• Client Communication : Act as the primary technical point of contact for clients, ensuring clarity in technical deliverables, understanding of client needs, and timely resolution of issues.
• Team Management : Lead, mentor, and inspire a cross-functional team of developers, fostering collaboration, guiding career growth, and ensuring project success through effective delegation and leadership.
• Quality Assurance & Best Practices : Oversee code reviews, testing protocols, and the enforcement of coding standards.
• Ensure the use of best practices in Dynamics CRM development and cloud integration.

Key Responsibilities

Solution Design :

Development & Customization :

Integration & Data Management :

Technical Leadership & Team Management :

Required Skills & Experience :

Benefits :

(ref : hirist.tech)