Senior Relationship Manager

Detailed Responsibilities

• Relationship management of the Non-resident customer segment of the Bank
• Generate new business to achieve defined sales targets across various Banking & wealth products.
• Build and deepen relationships with existing NR customers to achieve increase in deposits, AUM, and revenues.
• Provide customer service to achieve a higher customer wallet share and ensure high client engagement score leading to client retention and growth.
• Ensure ongoing self-development to keep abreast with global, economic and wealth related current affairs.
• Manage the portfolio to de-risk against attrition and achieve stability of book.
• Deliver on key performance indicators at the highest level.
• Ensure training and certifications as per the Bank's policies and regulatory requirements.
• Awareness and compliance to all policies and procedures of the Bank.

Competencies Required

Eligibility criteria

Skills Required

Customer Service, Relationship Management, Interpersonal Skill, Business Acumen