Device Associate, Quality Services, Device Tech Support

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION :

At this role the associate gets a chance to work on multiple generations of E-reader devices and will directly contribute to the high quality of the devices.

Key job responsibilities

• Execute test plans & test cases, creating test data, and reporting results in a timely, clear, and concise manner.
• Should have understanding of the functionality of the project / product. Should have the ability to stay connected with changing requirements and documentation.
• Should be able to actively look for gaps in test cases and look beyond test cases for issues / bugs.
• Should execute processes to thoroughly test product changes.
• Should have the ability to backtrack and do a root cause analysis of bugs / issues.

A day in the life

A typical day involves executing regression cases , raising bugs, supporting ad-hoc requests etc.

Also involves interacting with QA for new features, supporting first pass and bug repro.

Contributing ideas and take part in implementing them

About the team

Highly energetic and fun loving team with great flexibility. Team contributes to multiple aspect of the quality of E-reader devices. Handles multiple parallel releases successfully.

BASIC QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

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