Technical Services Analyst

ANSR is hiring for one of its clients.

About American Airlines :

To Care for People on Life's Journey®. We have a relentless drive for innovation and excellence. Whether you're engaging with customers at the airport or advancing our IT infrastructure, every team member plays a vital role in shaping the future of travel. At American’s Tech Hubs, we tackle complex challenges and pioneer cutting-edge technologies that redefine the travel experience. Our vast network and diverse customer base offer unique opportunities for engineers to solve real-world problems on a grand scale. Join us and immerse yourself in a dynamic, tech-driven environment where your creativity and unique strengths are celebrated. Experience the excitement of being at the forefront of technological innovation, where every day brings new opportunities to make a meaningful impact.

About Tech Hub in India :

American’s Tech Hub in Hyderabad, India, is our newest location and home to team members who drive technical innovation and engineer unrivalled digital products to best serve American’s customers and team members. With U.S. tech hubs in Dallas-Fort Worth, Texas and Phoenix, Arizona, our new location in Hyderabad, India, positions American to deliver industry-leading technology solutions that create a world-class customer experience.

Analyst, Configuration Management :

INTRO :

Are you ready to explore a world of possibilities, both at work and during your time off? Join our PSA [LK1] family, grow your expertise, and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop onboard!

WHY YOU WILL LOVE THIS JOB :

The Analyst, Configuration Management is part of the PSA Tech Ops Division of the PSA Tech Services Center. This role involves dedication to ensure safety and efficiency of PSA’s fleet, collaborating cross-functional to drive continuous improvement, and growth opportunities through development of expertise in aircraft configuration management.

WHAT YOU WILL DO :

This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Manage all configurations / part numbers and subsequent revisions to ensure accurate documentation in OEM, PSA Manuals, and MRO systems, as required by the General Maintenance Manual (GMM)
• Complete rules area runs for Technical Services and Configuration Control, and initiate action on identified issues
• Initiate Airworthiness Directive (AD) assessment process, as outlined in the GMM, upon receipt from the Chief Inspector
• Prepare and revise Aircraft Configuration Drawings, as necessary, to reflect the PSA-approved configuration of the CRJ-700 / 900
• Collect and resolve all Requests for Technical Services (RFTSs) for configuration changes submitted by frontline staff
• Perform other duties as assigned by Technical Services leadership

ALL YOU’LL NEED FOR SUCCESS :

Minimum Qualifications – Education & Prior Job Experience :

Bachelor's degree in management information systems, information technology, or a related field

3 years of experience in aircraft configuration management, maintenance, or a related field

FAA 121 Airline Operator and associate FARs or equivalent experience

Preferred Qualifications – Education & Prior Job Experience :

Experience with PSA' systems and processes

Familiarity with the General Maintenance Manual (GMM) and Airworthiness Directives (ADs)

Knowledge of aircraft configuration management software and tools

Certification in aircraft configuration management or a related field

Skills, Licenses, and Certifications :

Strong analytical and problem-solving skills

Excellent communication and interpersonal skills

Ability to work in a fast-paced environment, with multiple priorities and deadlines

Proficiency in Microsoft Office, with experience in document management and control systems

Certification in aircraft configuration management or a related field (e.G., FAA, EASA, or equivalent)

LANGUAGE / COMMUNICATION SKILLS :

Ability to effectively communicate both verbally and written with all levels within the organization

Physical ability necessary to safely and successfully perform the essential functions of the position, with or without any legally required reasonable accommodations that do not pose an undue hardship. Note : If the Company has reason to question an employee’s physical ability to safely and / or successfully perform the position’s essential job functions, the HR team generally will engage in an interactive process to determine whether a reasonable accommodation is appropriate. HR (working with the operation) ordinarily first speaks with the team member directly and they mutually identify the physical demands of the job that are or may be impacted by the employee’s obvious or known condition. Then, if necessary, HR would request medical documentation from the team member’s treating physician or others to confirm the employee’s ability to perform those essential job functions safely and successfully.

COMPETENCIES :

Caring

Collaboration

Development

Future

Results