Job Title : Industry Solution Lead - Hospitality.
Experience : 6+ years.
Location : Hyderabad or Gurgaon, India (Global consulting engagements).
Company : AIonOS.
About AIonOS.
AIonOS is a leader in enterprise AI transformation, enabling organizations across sectors to unlock value through next-gen artificial intelligence solutions, consulting, and industry expertise.
Role Overview :
We are seeking a results-driven and accomplished Industry Solution Lead - Hospitality with 6+ years of experience in the hospitality sector (hotels, resorts, travel tech, hospitality platforms, or related domains).
The Industry Solution Lead will architect, drive, and deliver AI-driven transformation for leading hospitality brands, leveraging deep industry expertise to develop solutions, consult on complex business challenges, and lead client engagement for large-scale digital initiatives.
This is a leadership and client-facing position focused on innovation at the intersection of hospitality and artificial intelligence.
Key Responsibilities :
Consulting & Advisory :
- Act as a trusted advisor to senior executives and stakeholders at hotel chains, resorts, and hospitality groups on leveraging AI to reimagine guest experience, operations, and revenue management.
- Identify transformation opportunities in areas such as personalization, guest journey, demand forecasting, pricing optimization, loyalty, and operational efficiency.
- Shape strategic roadmaps for AI transformation aligned with business goals.
Solution Development & Playbooks :
Design AI-first industry solutions for dynamic pricing, guest personalization, smart operations, predictive maintenance, digital concierge, and upselling / cross-selling.Develop industry blueprints and frameworks that accelerate the adoption of AI / ML and GenAI across hospitality platforms.Partner with AIonOS product and tech teams to customize AI capabilities for hospitality use cases.Client Engagement & Program Leadership :
Lead large-scale AI transformation engagements end-to-end : from strategy through solutioning to execution and value delivery.Drive adoption of cutting-edge digital solutions (intelligent chatbots, automated guest service, demand analytics, feedback analysis, etc.) across the hospitality value chain.Ensure business outcomes-revenue growth, operational savings, and enhanced guest experience.Thought Leadership & Ecosystem Building :
Represent AIonOS at hospitality industry forums, panels, and client events as an authority on AI and digital transformation.Cultivate strategic partnerships with technology providers, hospitality platforms, and AI startups to grow the AIonOS ecosystem.Create white papers, industry thought leadership, and market perspectives that showcase AIonOS' role as an innovator in Hospitality AI.Required Qualifications & Experience :
Minimum 6 years of experience in the hospitality industry (hotel brands, hospitality platforms, OTAs, travel tech, etc.), with a proven track record in digital or AI-led transformation projects.Strong understanding of the hospitality business : room revenue management, loyalty, guest experience, back-office operations, channel distribution, and digital platforms.Experience in consulting, solution architecture, or transformation leadership for hospitality.Hands-on exposure to AI / ML applications : e.g, personalization, guest analytics, pricing, demand forecasting, conversational AI, GenAI, and automation.
Ability to translate complex business requirements into practical AI-led solutions.Exceptional communications and stakeholder management skills; experience with senior executive engagements.International exposure and experience in multi-cultural / global setups preferred.Preferred Skills :
Experience with major hospitality technology platforms (Oracle Hospitality, Sabre Hospitality, Amadeus Hospitality, etc.Expertise in GenAI, LLMs, and conversational platforms for guest service and operations.Ability to build strategic business cases and measure ROI for AI implementations.Background with management consulting, industry solution leadership, or product innovation is an added advantage.What We Offer :
Opportunity to shape the future of AI-driven hospitality.Collaborate with elite teams of AI experts, consultants, and technologists.Leadership role with high visibility and influence in industry communities.Attractive compensation, performance-based incentives, and clear career growth trajectory.(ref : iimjobs.com)