Effectiveness and Outcomes Manager

Reference Number :  52551 :   Effectiveness and Outcomes Manager

Employment Type :  On Going Part Time (PT)

Location :  Northern Health (All Campuses)

About Northern Health :

As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community minded, inclusive and progressive is matched to none.

Northern Health is located in the rapidly growing northern suburbs with projected growth the biggest in the state. With a booming, culturally rich and diverse community, and less than an hour’s drive from the CBD (still within the bounds of Myki and ride-sharing), Melbourne’s North is fast becoming the place to be.

Are you a dynamic and high performing senior project manager looking for a role where you can genuinely impact the healthcare received by the community? Are you committed to ensuring the care we provide is effective and delivers the outcomes that matter most to patients and communities?

Working with the Clinical Leadership, Effectiveness and Outcomes (CLEO) team could be for you.

Please note that this is Permanent Part Time Position(s), based in Epping

Reporting to the Director - CLEO, the Effectiveness and Outcomes Manager is responsible for the redesign of clinical pathways and the implementation of remote patient monitoring and digital technology for Northern Health to enable to collection and improvement of patient outcomes. This includes ensuring that the pathways or remote patient monitoring are delivered in agreed timeframes and in accordance with the business objectives and key results. This role is also responsible for facilitating lived experience groups with consumers and education in Value Based Healthcare and digital technology. The Manager role facilitates collaboration between all stakeholder involved in the delivery of digital health initiatives and supports the implementation of new technologies aimed at achieving better outcomes for our community.

To be successful in this role you will have :

• Tertiary qualification in a relevant healthcare, management or related discipline.
• A minimum of 5 years’ experience in tertiary qualification area.
• Direct experience in managing complex projects in a program management capacity including implementing new technologies with proven success in timely project completion and budget management.
• Strong project management skills and experience supporting healthcare workers to deliver projects to a high standard.
• Proven experience partnering with clinicians and consumers in service improvement.
• Proven experience in creating and delivering education to health service staff.
• Relentless commitment to continuous improvement both personally and professionally.
• Proven experience in supporting the implementation of model or care design, re-design and co- design with a focus on consumer engagement and participation.
• Evidence of commitment to the embedding of robust clinical governance processes into both project and business-as-usual work to ensure quality and safety are met.
• Demonstrated experience delivering results whilst balancing competing interest e.g. reducing cost whilst improving service.

Desirable

Next Steps . . .

If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the 'Apply' button and follow the prompts.

For further details, please refer to the position description, or alternatively contact : Tracey Webster –  Tracey.Webster2@nh.org.au

Applications Close on 20th November 2025

Why work at the Northern Health?

NH offer a range of benefits which support and reward staff both personally and professionally.

Our staff benefits include award winning facilities and campus partnerships, Professional development and events, an award winning Health and wellbeing program and financial benefits.

Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.