Customer Service Admin Senior Specialist

Job Description

The Senior Specialist will be responsible for managing end-to-end processes related to order bookings, quotations, billing corrections, Order Closure, audit readiness, and driving process improvements. This role is highly collaborative, involving coordination across multiple departments such as Tax, CIM, sales, finance, factory, logistics, FSE and Contracts etc. You will also be engaged in project management initiatives, process innovation, and capacity utilization improvement. The position is 100% production-focused, requiring a deep understanding of operational tasks and compliance, as well as strong project management skills to enhance productivity and efficiency.

The role is transferrable with Organization as per the requirement and fitment of the experience & organization expectation

Key Responsibilities :

• Operational Excellence :

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Skills Required

Sap Crm, Project Management, Process Improvement