Manager / Sr. Mgr.- Administration Hospitality operations

Excellent communication, interpersonal, relationship and problem solving skills

• Spearheading the whole housekeeping team
• Determining the high quality services that results in customer delight & optimum resource utilization for maximum service quality
• Creating and fostering a healthy environment which facilitates high performance of team members and accomplishments of organizational goals
• Cleaning, stocking & supplying designated facility areas like dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, room cleaning and so on
• Co-ordinating with teams Purchase, Finance, and Human Resource, across various locations for a seamless delivery.
• Manage events hosted by the company as a business requirement.
• High employment satisfaction scores
• Good Scores in the audits (LQA)
• Ensuring compliance with licensing laws, health and safety and other statutory regulations.
• Creates an operating environment that assures consistent guest satisfaction .
• Ensure property policies are administered fairly and consistently.
• Ensure disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
• Direct staff to strive for continuous improvement in all areas of responsibility.
• Interview and hire management and hourly employees with the appropriate skills to meet the business needs of the operation.

Skills Required

Peer To Peer Configuration, Employee Engagement, Auditing, Human Resource