Senior Manager - Sales & Growth Operations

Ready to shape the future of work

At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Manager or Senior Manager- Sales & Growth Operations

We are seeking a highly motivated and detail-oriented Sales & Growth Operations Manager to partner with Growth Relationship Managers (GRMs) across a portfolio of strategic accounts. This role will serve as a force multiplier - driving sales operations, growth enablement, and account support - while freeing up GRMs to focus on client-facing growth activities.

The ideal candidate is senior enough to engage directly with business leaders, yet hands-on and execution-focused to ensure momentum and follow-through. This individual will bring strong sales operations expertise, project management discipline, and the ability to connect the dots across multiple functions to drive results

Responsibilities

Sales & Commercial Execution

• .Oversee billing, change requests (CR), purchase orders (PO), and draft SOW processes in partnership with various teams including finance and Operations.
• .Track renewals, COLA execution, and contractual obligations well in advance to ensure seamless client experience.
• .Coordinate RFP responses end-to-end, working with pricing, solutioning, service lines, and legal teams to deliver high-quality submissions.

Sales Operations & Governance

Growth Enablement & Strategic Support

Impact & Success Measures

Qualifications we seek in you!

Minimum Qualifications

Preferred Qualifications / Skills

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.