Key Accounts Manager / Head - Facades, Building Materials

Key Individual Accountabilities : -

Strategic : -  Building strong relationships with key corporates, architects, contractors, and construction firms to influence material specifications and promote the adoption of the company's products in building projects. Providing technical support & business closure.

Financial : -  Evaluating the firm & project financials, preparing , pricing strategy, aid process of negotiating to ensure best rates with vendors.

Customer / External Orientation : -  Should have a deep understanding of the customer needs, preferences of their target customer.

People Orientation : -  Promoting collaboration and teamwork by creating avenues for open communication, sharing of ideas, and mutual support among team members.

Core operational accountabilities : -

• Create comprehensive client & project details documents & target approach management strategy, customized to client requirements.
• Securing BOQs from Key accounts.
• Managing mapped architects, developers & builders accounts and generating leads from mapped key accounts.
• Create and update a database of current projects / prospective and current clients.
• Product & quote presentation to clients.
• Conducting key accounts regular meetings & obtain testimonials.
• Close coordination with sales team for closure.
• Stay updated on market trends and competitor activities in the project sales segment, adapting strategies as necessary.
• Ensuring sales conversion achievement.
• Keep track of all reports of projects & key milestones assigned to project.

Key Interaction : Internal

External : -

Key Performance Indicators : -

Skills Required

Customer Satisfaction