Non Voice Customer Service

RESPONSIBILITIES :

• To escalate the queries of the customer via Chat / Email and Voice
• Resolve the customer issue for international customers.
• To provide the best resolution to the customers.
• Maintain the better relationship with the customers.
• Meet the customers requirements and provide them satisfaction with the best resolution of their queries.
• Qualification : 12th and Above
• Good communication skill (Verbal & Written)
• Computer Knowledge
• Flexible (24 / 7) environment

Skills Required

Salesforce Service Cloud, intercom, LiveChat, Microsoft Office Suite, crm software