Walk-in drive - customer support - international voice process - kolkata

Walk-In BPM Launch Your Career in Customer Support!

️ Walk-In Dates : 17th October 2025

Interview Location : Kolkata Job Locations : Pune, Bangalore

⏰ Time : 10 : 00 AM to 1 : 00 PM

Venue : Infosys Limited Plot No IIIG / 2, P. S-New Town,

Kolkata - (Hatisala)

Mode : 100% Work from Office (WFO)

Role Overview :

As a Customer Service Advocate, you will be the frontline representative for consumer concern / query. Your primary responsibility is to assist customers with non-technical issues related to customer query related to orders, billing, banking , and services. You’ll provide timely and effective solutions, ensuring a positive customer experience.

Basic minimum requirement : :

• Should be flexible to work in Night shifts (US Shift) and flexible to work for 24 / 7 work environment
• Work from office mandatory
• Exposure to US contact center preferable

1. Customer Interaction :

Key responsibilities : :

Mandatory Documents to Carry

Updated printout of your resume

Any 2 government-issued photo IDs (PAN / Aadhar / Voter ID / Passport)

All original academic documents for verification :

▸ 10th & 12th Marksheets

▸ Graduation (All Semesters, CMM, Provisional & Degree Certificate)

⚠️ Laptops & cameras are not permitted due to security restrictions.

Government ID is mandatory for entry into the campus.

How to Attend the Walk-In

Carry a copy of this email / invitation

Register your application in advance

Reference Code=PROGEN-HRODIRECT-

Walk into the Infosys Limited Plot No IIIG / 2, P. S-New Town, Kolkata - (Hatisala) on 17th October 2025 between 10 : 00 AM 1 : 00 PM

Why Infosys BPM?

Work with a global brand

Extensive training & upskilling programs

Fast-track career growth in tech support or customer success

Dynamic, inclusive, and team-oriented culture

Come build your career with Infosys BPM. Lets grow, together. We cant wait to meet you!

Warm Regards,

Talent Acquisition Team

Infosys BPM Ltd.

Human Resources | INFY HR