Role Responsibilities :
- Call customers to remind them of EMI due dates
- Follow up with delinquent customers until payment is received
- Inform customers of consequences of delayed payment and offer payment options
- Schedule field collection visits when requested by the customer
Job Requirements :
Minimum qualification : Any graduateAt least 6 months of experience in collections or voice-based customer serviceStrong verbal communication and persuasion skillsFamiliarity with debt recovery and collections processSkills Required
Emi, Payment Collection, Collections Process, Debt Recovery