Role Responsibilities :
- Call customers to remind them of EMI due dates and follow up until payment is received
- Explain payment options and consequences of delayed payments
- Coordinate with field collection team for doorstep collection requests
- Update call records and collection status in the system as per process
Job Requirements :
Minimum 12th pass with 6+ months of experience or Graduate fresherClear verbal communication and basic computer knowledgeTyping speed of 15+ words per minuteWillingness to work in shifts and achieve monthly collection targetsSkills Required
Ms Excel, Typing Speed, Communication Skills, Data Entry