Our client, a market-leading services organization, is seeking a visionary Digital Transformation Head to spearhead the strategic planning, execution, and governance of its enterprise-wide digital initiatives. This is a senior leadership role focused on driving innovation, operational efficiency, and enhanced customer experiences through cutting-edge digital solutions.
Responsibilities :
- Strategic Vision & Roadmap
- Develop and lead the execution of a holistic digital transformation strategy aligned with overarching business goals.
- Chart a multiyear transformation roadmap with clear prioritization of high-impact initiatives.
- Change Management & Adoption
- Design and implement effective change management strategies to ensure successful uptake of digital initiatives
- Drive digital literacy and capabilities through training and stakeholder engagement.
- Cross-Functional Collaboration
- Partner with departments such as IT, operations, marketing, finance, and external vendors to co-create and integrate digital solutions.
- Technology Adoption & Optimization
- Identify, assess, and implement emerging technologies (e.g., AI, cloud, IoT, data analytics) to modernize systems and processes.
- Optimize IT infrastructure and enable scalable, secure, and agile digital platforms.
- Governance & Performance Tracking
- Define KPIs and monitor the impact of digital initiatives to ensure ROI and continuous improvement.
- Establish governance frameworks to oversee project execution, risk mitigation, and benefits realization.
- Team Leadership & Capability Building
- Build and lead a high-performing digital transformation team, fostering a culture of innovation.
- Develop talent pipelines and mentor next-generation digital leaders
Qualifications & Experience :
13 + years in transformation, digital strategy, or IT / digital leadership roles.Experience crafting and executing large-scale transformation strategies and roadmaps.Deep understanding of emerging tech trends and application in business contexts.Prior exposure to AI, cloud, digital platforms, automation, and data-driven solutions.Demonstrated ability to drive organizational change and foster digital adoption across varied teams.Skilled in defining performance metrics, managing transformation governance, budget planning, and risk control.Strong storytelling and executive presence, capable of aligning stakeholders with transformation vision.