Telugu Telecaller

Key Responsibilities :

• Handle incoming / outgoing customer calls in a professional manner.
• Understand and resolve customer queries related to products, services, billing, orders, or complaints.
• Provide accurate and timely information while maintaining a polite and helpful tone.
• Follow standard operating procedures and call scripts (if provided).
• Escalate unresolved or critical issues to supervisors or support departments.
• Meet performance targets such as call quality, response time, and customer satisfaction.
• Record call details and customer feedback accurately in the system.

Eligibility & Requirements :

Preferred Skills :

Skills Required

Crm, feedback management , Tele Calling, Sales