Customer Care Executive

Description

We are looking for a Customer Care Executive to join our dynamic team in India. This role is ideal for freshers or entry-level candidates who are passionate about delivering excellent customer service and are eager to learn and grow within the company.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely manner.
• Provide accurate information about products and services to customers.
• Handle customer complaints and resolve issues effectively.
• Maintain customer records and update information in the database.
• Collaborate with other teams to improve customer service processes.
• Identify customer needs and suggest appropriate products or services.

Freshers Preferred

Skills Required

Inbound Voice Process, Hindi English