Customer Service Executive - Personal Loans - Direct - Kolkata - Srijan Tech Park - CSE

Job Description

Perform the following under the guidance / direction of Supervisor / Manager

• . With help of Supervisor / Manager, Identify the customers for protentional Business
• . Collect the documents from Customers and validate as per the organization norms
• . Logging the case in the system as per SOP and follow the process for disbursement.
• . Fulfil - the Sanction ratio as per organisation requirement
• . Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor / Manager.
• . With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• . With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.