Senior Account Manager

Senior Account Manager – Key Responsibilities

• Communicating with clients to understand their needs and the brief and explain the same to the internal team and influencers.
• Build and maintain strong client and influencer relationships based on trust and performance.
• Drive revenue growth by identifying upscaling opportunities and expanding existing projects.
• Collaborate with internal departments to facilitate smooth campaign execution and meet client objectives.
• Maintain a process-oriented approach by tracking budgets, client revenues, and deliverables.
• Resolve client escalations with a proactive, problem-solving mindset.
• Monitor industry trends and platform updates to provide strategic insights.
• Act as a client advocate focused on delivering exceptional service and long-term retention.