Customer Service Associate

Position Overview

We are seeking a dedicated and enthusiastic Customer Service Associate to join our dynamic team in Navi Mumbai . This is an exciting opportunity for individuals looking to kickstart their career in the customer service industry. As a Customer Service Associate, you will play a crucial role in ensuring customer satisfaction and providing exceptional support to our clients. With a competitive annual salary of 2,00,000 , this full-time position offers a chance to grow and develop your skills in a fast-paced environment.

Key Responsibilities

As a Customer Service Associate, your primary responsibilities will include :

• Providing outstanding customer support through various channels, including phone, email, and chat.
• Addressing customer inquiries and resolving issues in a timely and efficient manner.
• Maintaining a high level of professionalism and empathy while interacting with customers.
• Documenting customer interactions and feedback to improve service quality.
• Collaborating with team members to enhance the overall customer experience.
• Participating in training sessions to stay updated on product knowledge and service protocols.
• Adhering to company policies and procedures while ensuring compliance with industry standards.

Qualifications

To be successful in this role, candidates should meet the following qualifications :

We are excited to welcome 10 new Customer Service Associates to our team. If you are looking for a rewarding career in customer service and meet the qualifications outlined above, we encourage you to apply. Join us in making a difference in our customers' lives and be part of a company that values your contributions!

This job is provided by Shine.com

Skills Required

customer support tools and software