Customer Support Associate

Key Responsibilities :

• Respond promptly and professionally to customer inquiries via call, chat, and email
• Resolve customer issues efficiently while maintaining service quality
• Document and record all customer interactions and transactions accurately
• Follow organizational standards and protocols to ensure superior service delivery
• Maintain a positive and empathetic attitude towards customers at all times

Required Candidate Profile :

Skills Required

crm software, Data Entry, Problem Solving, Technical Support, Customer Service, Time Management