Cloud operations Engineer Job Responsibilities :
- Day-to-day operational and technical support for Azure cloud IaaS / PaaS and all Server systems on Linux / Windows Platform.
- Proficient in Azure Cloud IaaS, PaaS administration and monitoring.
- Be part of the team that supports customers Cloud deployments in 24x7 operational support system
- Participation on SEV1 / 2 Incidents, Problems & Changes
- Should be aware of ITIL processes manage Escalations as well as customer interaction
- Improve monitoring and alerting systems by appropriate usage of automation tools
- The candidate should manage all activities in cloud environment
- To be in the roster call out and be available for on-call support as needed.
- Plan & implement service continuity measures, i.e., backup / restore procedures & disaster recovery plan, to ensure continuous operation of the business.
Qualifications / Skills :
Working knowledge on : Microsoft Azure, Unix, WindowsExperience implementing, monitoring and maintaining Microsoft Azure solutions.Deployment, testing, delivery and maintenance for the full life cycle of activities related to Systems and subscriptions on Public CloudDesigning and implementing solutions leveraging Cloud Components : COMPUTE, STORAGE, NETWORK, SECURITY, GOVERNANCECompute : Deploy, manage, and monitor VM's, VMSS, Azure App Services, etc
Storage : Tables, Files, Disk, Blobs, Data Lake, Data Share, Backup
Network : Virtual Networks, Virtual WAN, VPN (S2S, P2S), DNS, Firewall, Content Delivery, Load Balancer, Application Gateway and Traffic manager
Backup : Azure recovery service vault, Business continuity, ASR, Backup Policies
Update Management : Kace, Azure Update Management, WSUS
Security : Azure AD, On-Prem AD , Front Door, Key Vault.
Governance : Azure Portal, Cloud Shell, Azure Monitor, Azure Advisor.
Azure Featured Components : App Service, API Management, Event Hub, Functions App
Ability to identify issue at Azure level and resolvePowerShell and Unix shell scripting skillsLinux system administration tasks including configuration, troubleshooting, and automation.Excellent written and verbal communication skillsEducation and Experience Requirements :
5-8 years of IT Infrastructure related experience.3+ years of experience with Windows supporting enterprise class applications.Minimum 3 years of experience in Azure administrationKnowledge of AWS will be a plusExperience in Sentinel, Security Centre, Microsoft Defender for Cloud will be big plusBachelor's degree in computer science or a related fieldPreferred Certifications - Microsoft Certified : Azure Administrator AssociateExperience with Linux and Windows Server environmentsknowledge of CICD, ARM, Bicep, Terraform / Ansible for automation will be a plus.ITSM Technologies (JIRA, ServiceNow) awareness and usageProblem solving skills and ability to think algorithmicallyAble to work under pressure and odd hoursNon-Technical / Soft Skills
Good team player / leaderSelf learnerSkills Required
Servicenow, Linux System Administration, Backup, Powershell, Windows, Security, Jira, Governance, Unix Shell Scripting, Storage, Linux, Terraform, Ansible, Network, Automation Tools, Cicd, Compute, Arm