▷ [18 / 10 / 2025] Customer Care Executive

Job Description :

We are looking for a Customer Support Executive who can handle both inbound and outbound calls with professionalism and empathy. The ideal candidate should have excellent communication skills in English, Hindi, and at least one regional language, and should be comfortable interacting with customers across different channels, including social media platforms such as Facebook, Instagram, WhatsApp, and LinkedIn.

Key Responsibilities :

• Handle inbound and outbound customer calls in a courteous and professional manner.
• Provide information about products / services and address customer queries effectively.
• Maintain accurate call records and customer interaction details in CRM systems.
• Manage customer engagement and support through social media platforms.
• Coordinate with internal teams to ensure timely resolution of customer concerns.
• Meet daily / weekly call and service quality targets.

Required Skills & Qualifications :

Additional Requirements :

Job Type : Full-time

Pay : ₹12, ₹20,000.00 per month

Benefits :

Work Location : In person