Business Systems Strategist

About think bridge

We are a global digital product development firm that helps growth-stage companies gain the technology sophistication and maturity of leading modern digital businesses. We differentiate ourselves by delivering exceptional quality at scale and speed with our think stack accelerators. We started with the vision of being able to build amazing software fast. A new way to build software without any of the compromises that currently plague software development. A new way to focus on the outcomes instead of the tech, tools, methodologies, processes and vanity artifacts.

Why is think bridge a great place to work?

At think bridge, we are not just paving the way for exceptional digital experiences; we're also redefining the future of work. Our "Remote First" philosophy allows you to take a dive into a world where work doesn’t tie you down. We’re pioneering a Remote First approach, ensuring you’re connected, no matter where you are. We foster and encourage a diverse and inclusive work culture where employees feel valued, respected, are encouraged to voice their ideas, have equal opportunities and are treated fairly. We encourage and provide for our employees health and well-being initiating wellness programs, provide mental health resources, and ergonomically designed workspaces to support employees’ physical and mental health. We understand the value of work-life balance, hence we follow Flexible Work Hours, to ensure they can rejuvenate besides managing their personal commitments without much hassle. At think bridge, it's more than just a job. It's a journey of innovation, growth, and balance. Join us in shaping the future!

think bridge is a place where you can :

Think bigger – because you have the time, opportunity, and support it takes to dig deeper and tackle larger issues.

Move faster – because you’ll be working with experienced, helpful teams who can guide you through challenges, quickly resolve issues, and show you new ways to get things done.

Go further – because you have the opportunity to grow professionally, add new skills, and take on new responsibilities in an organization that takes a long-term view of every relationship.

think bridge..there’s a new way there. ™

What is expected out of you?

Lead and communicate strategic discovery to surface bottlenecks, quantify impact, and understand priorities with client stakeholders from frontline staff to C-suite

Model current-state processes and data flows, then sketch future-state workflows that take advantage of better tools, data, and automation

Evaluate and select the right mix of SaaS, AI, and integration options, balancing speed, cost, and scalability for each client's unique context

Draft phased implementation roadmaps that guide our development teams and keep executives bought in throughout the transformation

Translate technical trade-offs into clear narratives that move both CFOs and developers, without getting lost in jargon

Coach client stakeholders through change, building champions and addressing concerns as new systems roll out

Partner with our Automation Developers to validate designs, test edge cases, and ensure delivery hits the mark

What we expect from you as a part of this job?

Technical teams respect your designs because they're grounded in reality and well-documented

Business leaders trust your judgment and cite your insights in their own presentations

Clients adopt your blueprint, see measurable gains, and come back asking "what else can we build together?"

Implementation runs on time and on budget because your workflows and requirements are clear and grounded.

Developers can understand and quote your data diagrams without rewriting them.

You become the go-to advisor executives invite into strategic discussions

We live by five core values : Outcomes, Quality, Ownership, Accountability, and Communication . This role embodies all five - you'll own outcomes, maintain high technical standards, and communicate effectively across all levels.

Experience Level : Mid-Level - Business Systems Strategist with 5+ years of experience in technical consulting, SaaS market fluency. Expertise in AI and automation.

Role Overview : We are seeking a Business Systems Strategist; you will transform how our clients work by uncovering hidden inefficiencies and designing systems that cut wasted time and unlock growth. You will lead discovery sessions to map current chaos, then architect future-state workflows that executives can understand and our developers can effectively build. Working alongside Project Managers and Automation Developers, you will be technical enough to design systems that work, but business-savvy enough to sell the vision, without getting bogged down in the actual implementation.

Requirements : Must have skills

Must have 5+ years with a mix of technical consulting with hands-on process design for mid-market clients in consulting, agency, or internal transformation roles

Process design mastery : You can diagram complex workflows and spot bottlenecks quickly, whether using formal frameworks or digital whiteboards.

Systems thinking and data architecture : Comfortable with relational schemas, API patterns, and designing clean hand-offs between systems without getting lost in technical weeds

SaaS market fluency : You track the shifting landscape and know when to recommend existing tools versus custom builds across CRMs, ERPs, and automation platforms

Cross-industry experience showing you can learn new domains quickly and get to the heart of what matters : process, people, and tools

Strong facilitation and communication skills with proven ability to lead stakeholder interviews and earn trust up to the C-suite

Technical literacy around integrating tools and workflows and modern automation, with understanding of when to use no-code versus custom development

AI and automation expertise : You must have the ability to identify practical AI applications and have built demos or use cases that helped non-technical leaders see the possibilities

Good to have skills

Hands-on familiarity with popular no-code tools like Zapier, Airtable, or Make that our clients use

Familiar with mid-market CRMs and ERPs and general implementation & integration quirks

Understanding of how mid-market companies think about budgets, timelines, and resources when adopting new technology

Basic SQL or Python skills for quick data analysis or proof-of-concepting

Experience helping non-technical teams adopt new workflows without overwhelming them

Our Flagship Policies and Benefits :

What we offer

Dedicated Learning & Development Budget – Fuel your growth with resources dedicated to skill enhancement.

Cutting-Edge Projects – Work on exciting projects using the latest technologies.

Employee-Friendly Leave Policy – Enjoy ample leave options to maintain a healthy work-life balance.

Work Environment

Remote-First Culture : At thinkbridge, we all work from wherever we choose but come together during set hours to collaborate. Using simple online tools, we stay connected and get great work done.

Leave & Time-off – All leaves taken are paid leaves. And all the leave and time off are likely pre-approved leaves intended for planned vacations, personal commitments, or any other needs requiring prior approval

Comprehensive Medical & Term Insurance : Full coverage for you and your family peace of mind.

Work-From-Workweek (WWW) : Twice or thrice a year, we come together for One-week sprints to collaborate in person, foster stronger team bonds, and align on goals. All travel expenses are covered in the form of an allowance which is called a work week allowance.

We organize city-wise, company-sponsored local meetups—fun-filled day outings with your colleagues!

At thinkbridge, you get reimbursed for approved certifications and short courses that support your role

We embrace diversity and ensure equal opportunity for everyone, fostering an inclusive workplace where all voices are valued.

Join thinkbridge to be part of a purpose-driven, innovation-led organization that invests in your growth and empowers you to build a brighter future.