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Immediate Start! Delivery Director

Immediate Start! Delivery Director

OpteamixBengaluru, Karnataka, India
6 days ago
Job description

Job Description :

Position : Delivery Director

Experience : 12 - 15 Years

Employment Type : Work from Office

Location : Bangalore

Role Overview

We are seeking an experienced and dynamic Director – Delivery to lead our offshore delivery operations. As the delivery head, you will serve as the primary point of contact for client managers and executives on all delivery-related matters. You will be responsible for ensuring project excellence, client satisfaction, quality assurance, people management, operational efficiency, and revenue compliance across all client engagements.

This role requires a strategic leader who can collaborate with Program Managers, Sales, Recruitment, and other internal teams to drive delivery excellence, mitigate risks, and build organizational competence.

Key Responsibilities :

Delivery Management

  • Ensure adherence to project timelines with efficient planning, monitoring, and tracking.
  • Own the quality of deliverables; drive defect-free outcomes in UAT and production.
  • Guarantee 100% compliance with SDLC processes, metrics (schedule, quality, effort, cost), and best practices.
  • Maintain transparency in reporting with zero deviation on stakeholder updates.
  • Provide technical leadership for project execution.

People Management

  • Lead and mentor offshore delivery members, project managers, and teams.
  • Foster consultant care and employee well-being to ensure engagement and retention.
  • Work closely with managers to ensure compliance with performance, timesheet, and organizational policies.
  • Minimize attrition by proactively addressing concerns and supporting career growth.

    • Revenue Compliance

  • Prevent revenue leakage through effective employee retention, utilization, and shadow management.
  • Collaborate with Recruitment, Program Managers, and Clients to optimize resource allocation.
  • Enable intra-project mobility and reduce dependency on lateral hires.
  • Track revenue vs. projections with PMO and mitigate variances proactively.

    • Relationship Management

  • Build strong relationships with client stakeholders, sponsors, and program managers.
  • Ensure SLA adherence, effective SOW management, and seamless onboarding.
  • Drive continuous engagement and client satisfaction through transparent communication.
  • Conduct regular reviews and governance meetings with client leadership.

    • Strategic Programs

  • Partner with Opteamix leaders to showcase capabilities and explore new opportunities, especially in Artificial Intelligence and emerging technologies.
  • Lead centers of excellence and practices to build organizational capability.
  • Support new initiatives and align relevant leaders to client programs.

    • Operations Management

  • Define, refine, and manage internal processes to support client engagements.
  • Collaborate with recruitment teams for clear resource requests and timely onboarding.
  • Manage SOW lifecycle : initiation, rate negotiations, coordination, and approvals.
  • Ensure timesheet compliance and timely client approvals.
  • Conduct annual SOW reviews and drive operational efficiency through data-driven improvements.

    • Qualifications :

  • Bachelor’s or Master’s degree in Information Technology or related field.
  • 12–15 years of IT industry experience, with 3+ years in delivery leadership roles.
  • Strong background in software development, testing, or business analysis.
  • Proven experience managing large-scale enterprise teams and client engagements.
  • Deep understanding of SDLC best practices, project metrics, and delivery excellence.
  • Exposure to emerging technologies and trends, including Artificial Intelligence.
  • Strong technical, project, and program management skills with large teams.
  • Excellent business acumen with ability to analyze numbers and business processes.
  • Outstanding leadership, communication, presentation, and client management skills.

    • About Us

    Opteamix is an AI-powered technology services company on a mission to simplify success. We combine cutting-edge innovation with deep industry expertise to help organizations operate more intelligently, faster, and more competitively. Our service portfolio includes AI Consulting, Custom-built Generative AI Solutions, Cloud Engineering, Quality Engineering, Robotic Process Automation, DevOps, and more.

    With a strong “people-first” culture, headquartered in Denver, Colorado, and a delivery center in Bengaluru, India, we act as trusted technology partners—aligning every initiative with strategic objectives to deliver real, measurable impact. (opteamix.com)

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    Immediate Start • Bengaluru, Karnataka, India

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