About Last9
Last9 is a unified observability platform for AI Native teams dealing with complex, high-cardinality data that needs to be retained long-term. We unify Metrics, Events, Logs, and Traces in a single solution, enabling comprehensive observability across infrastructure, application, business, and product domains with enterprise-grade APM capabilities. We work with top organizations in India such as Jio, Games24x7, Probo, Zoomcar, Clever Tap, among others.
Role Overview :
As a Sales Development Representative (SDR), you'll be the frontline of our customer acquisition strategy, working directly with our GTM leadership team. You’ll own the entire outbound cycle—from identifying top leads to converting as a deals—helping businesses adopt Last9's observability solutions. This foundational role is ideal for someone with strong communication skills who wants to build a career in technical B2B SaaS sales and you’ll play a key part in shaping our sales motion and fueling our next phase of growth.
What You’ll Do
- Hunt for new business opportunities : Prospect and generate leads within our Ideal Customer Profile (ICP), building a scalable outbound sales motion.
- Research potential clients to understand their infrastructure setup and potential observability needs
- Identify key decision-makers in DevOps, SRE, and infrastructure teams
- Conduct outbound prospecting activities via email, phone, and social media
- Manage inbound leads and conduct initial qualification conversations
- Create and maintain detailed prospect records in our CRM
- Schedule and coordinate product demos between qualified prospects and our sales team
- Follow up systematically with potential clients throughout the sales cycle
- Help potential customers understand how Last9 can address their telemetry and observability challenges
- Track and report on all sales activities and results
Support GTM initiatives and campaigns focused on the observability space
What we’re looking for
Bachelor's degree in any discipline0-3 years of SDR experience (fresh graduates with strong internships will be considered)Excellent written and verbal communication skillsAbility to quickly learn and explain technical concepts related to observability, monitoring, and infrastructureBasic understanding of cloud infrastructure, DevOps practices, and monitoring solutionsResults-oriented with a proactive attitude and the ability to thrive in a fast-paced, high-growth startup environment. Self-motivated with ability to work independently and as part of a teamPersistence and resilience in a fast-paced environmentFamiliarity with HubSpot, Apollo, lead generation and outbound campaign toolsPreferred Skills
Prior experience in a customer-facing role, particularly in a technical fieldFamiliarity with DevOps, SRE, or IT operations terminologyKnowledge of B2B sales processes and methodologiesExperience with CRM systems and sales engagement platformsFamiliarity with LinkedIn Sales Navigator or similar prospecting toolsUnderstanding of observability platforms, OpenTelemetry, or PrometheusAbility to understand and communicate value propositions around technical productsWhy Join Last9
Direct mentorship from GTM leadershipClear career progression path in technical SaaS salesCompetitive base salary + performance-based incentivesTons of learning, fast career growth, and leadership opportunities as we scale.Opportunity to travel to the US for industry events and conferences.Work with cutting-edge technology in a high-growth marketDynamic startup environment with visibility to leadershipCollaborate with an experienced team passionate about solving complex technical challengesLast9 is an equal-opportunity employer. We embrace and celebrate diversity. All employment decisions are based on qualifications, merit, and business needs.
To Apply :
Please submit your resume and a brief cover letter explaining why you're interested in the SDR role at Last9 and how your skills align with our requirements.