Ticketing Executive
ConfidentialMumbai, Navi Mumbai, India20 hours ago
Job descriptionHandling customer inquiries and providing travel solutions (flights, hotels, holiday packages, etc.). Making reservations, issuing tickets, re-issuance, cancellations, and refunds. Assisting customers with itinerary planning and travel documentation. Providing accurate information on fares, schedules, policies, and regulations. Managing customer queries via calls, emails, or chats in a professional manner. Coordinating with airlines, hotels, and other vendors for smooth booking. Ensuring excellent customer service and high customer satisfaction. Must have at least 6 months hands-on experience in ticketing, re-issuance, cancellations, and refunds Strong communication and problem-solving skills.
Dear Candidates,
We are hiring for a Ticketing Executive role with our esteemed client, a leading organization operating across multiple domains in both domestic and international markets.
Position Details
Role : TicketingExecutive (Voice)
Location : Vashi, Navi Mumbai
Shift Timing : For females primarily day shifts; For males 24
- 7 rotational
Experience : Min 6 months in Ticketing
Qualification : 12th Pass / Graduate / Undergraduate with good English communication skills
Interview Mode : Virtual
Working days : 6 days, 1 rotational off
Key Responsibilities
Requirements
Interested candidates can share their updated CV at [HIDDEN TEXT] or contact us at 7579022945
Best Regards,
Hiring Squad Team
This job is provided by Shine.com
Skills Required
refunds , Ticketing, Reservations, Customer Service
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Ticketing Executive • Mumbai, Navi Mumbai, India
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