Head of US Sales Operations
ConfidentialNoida, India4 days ago
Job description12–18 years of leadership in US-facing sales operations. Proven ability to scale 200+ seat operations with consistent ROI. Hands-on expertise with CRM, dialers, QA, and global compliance. Exceptional communication, cultural fluency, and data-driven decision making. A leader who inspires people and creates systems that scale. Build something iconic, not routine. Competitive pay + performance incentives.
Head of US Sales Operations – Noida
Location : Noida (US Hours, Night Shift)
We're building a world-class US sales engine out of Noida — and we need a proven leader to scale and run it. This is not just about managing agents; it's about designing the playbook, deploying the right tech stack, and leading 200+ people to deliver measurable ROI for our US clients.
What You'll Do
- Build and scale a 200+ seat US sales operation from the ground up.
- Lead managers, trainers, QA, and WFM to deliver consistent performance.
- Own the end-to-end sales funnel : lead response, qualification, appointments, onboarding, retention .
- Deploy the best global tool stack — Salesforce / HubSpot, Five9 / Genesys / NICE, ServiceTitan / Workiz, Zendesk / Freshdesk.
- Implement world-class training (V&A, compliance, sales coaching) and AI-driven performance systems.
- Partner with US leadership teams, present in MBRs / QBRs, and deliver hard ROI outcomes .
What We're Looking For
Why Join Us
Skills Required
Salesforce, five9, Genesys, Nice, zendesk, Hubspot
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Head Of Sales • Noida, India
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