System Analyst - Observability

We have an exciting opportunity for you!

We are seeking a observability expert with experience in Datadog, Splunk and Gitlab. Sharing below Job Description, please apply if you are interested.

Job Location - Bangalore

Experience - 5+ years

Principal Duties and Responsibilities :

Design and maintain observability dashboards and alerting systems using Splunk and Datadog.

Monitor application and infrastructure performance, availability, and usage trends.

Analyze logs, metrics, and traces to support incident response and root cause analysis.

Manage and execute Salesforce deployment activities using GitLab CI / CD pipelines, including metadata versioning, validation, and promotion across environments.

Collaborate with DevOps, SRE, and Salesforce teams to ensure deployment quality and system visibility.

Optimize data ingestion and retention strategies for observability tools.

Document deployment processes, observability standards, and troubleshooting guides

Top 3 Hard Skills Required + Years of Experience : [optional]

Experience with Splunk (search queries, dashboards, alerts) and Datadog (APM, infrastructure monitoring).

Hands-on experience with Salesforce deployment using GitLab, including CI / CD pipeline configuration and metadata management.

Familiarity with Salesforce DX and version control best practices.

Qualifications, Skills, Experience and Personal Requirements :

Bachelor’s degree in computer science / engineering or equivalent

Expertise in writing technical requirements and documentation

Proven experience with application configuration

Proven experience with system / application implementation

Excellent communication skills - interpersonal, written and verbal.

Excellent listening and facilitation skills; the ability to sense organizational vibrations.

Coaching and mentoring skills, especially influencing others to move toward a common goal or vision.

Entrepreneurship and resourcefulness – an initiative-taker.

Self-awareness, with a desire for constant self-improvement.

Must be a collaborator and able to work with and through others.