Operations Excellence Lead

Note : By applying to this position you will have an opportunity to share your preferred working location from the following : Gurugram, Haryana, India; Hyderabad, Telangana, India . Minimum qualifications :

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in a technical project management or a customer-facing role.

Preferred qualifications :

About The Job

People Experience (PX) is the team at Google that delivers extraordinary, hire-to-retire experiences for Googlers in the moments that matter most. PX teams span Recruiting, Analytics and Planning, HR Operations, Vendor Management, Service Model Excellence. This role sits within the PX STACK (Strategy Transformation Automation Content and Knowledge) team. STACK is focused on transforming Google's people operations service delivery. Our mission is to Make every day simple, so we can make special days really special by building durable capabilities across intelligent operations, holistic measurement, and extraordinary experiences, leveraging AI and ML to leapfrog current capabilities.

In this role, you will be into operational data, create compelling business cases, and drive the continuous improvement initiatives that enhance our service delivery. You will be a key player in identifying inefficiencies, streamlining complex workflows, and ensuring our operations are scalable and effective. You are passionate about using data to solve complex problems and leading strategic initiatives on process transformation in a dynamic, global environment.

Responsibilities

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Skills Required

Project Management, Change Management, process transformation