Description
We are seeking an enthusiastic and customer-oriented individual to join our team as a Customer Service / Tele Sales representative. The ideal candidate will have 0-4 years of experience in the job market context of India, possess excellent communication and interpersonal skills, and be able to handle a high volume of calls and emails in a fast-paced environment.
Responsibilities
- Handle a high volume of inbound and outbound calls and emails from customers
- Provide excellent customer service by addressing customer inquiries, complaints, and issues in a timely and professional manner
- Upsell and cross-sell products and services to customers over the phone
- Ensure customer satisfaction by meeting or exceeding customer expectations
- Maintain accurate and up-to-date customer information and call logs in the company's database
- Meet or exceed monthly sales targets
Skills and Qualifications
0-3 years of experience in customer service or tele sales in the job market context of IndiaExcellent communication and interpersonal skillsAbility to handle a high volume of calls and emails in a fast-paced environmentStrong problem-solving and decision-making skillsAbility to work independently and as part of a teamProficiency CRMFluent in English and Hindi (additional regional language proficiency is a plus)Hsc in any field (preferred)HIRING for corporate firm
Contact : 9220105559 / 9167125070
Skills Required
Negotiation, Bpo, Call Center, Active Listening, Customer Service, Tele Sales, Sales, Product Knowledge, Upselling, Problem-solving, international calling , Communication