About the Role : We are looking for an experienced Team Manager from the health insurance industry to manage a team of 12-15 tele callers.
The role focuses on upselling health insurance products to donors on our crowdfunding platform.
You should have a proven sales track record, strong MIS & dialer management skills, and experience in training and motivating teams.
Key Responsibilities :
- Lead & manage a team of 12 tele callers to achieve sales targets.
- Drive upsell campaigns for health insurance products to existing donors.
- Manage dialer setups, lead allocation, data churn, and CRM updates.
- Prepare and present daily / weekly / monthly MIS reports.
- Conduct team training, coaching, and performance reviews.
- Ensure 100% compliance with IRDAI and company sales guidelines.
Required Skills & Experience :
Mandatory : 7-10 years in health insurance telesales, with min.3 years as Team Leader.Proven sales performance in health insurance domain.Strong knowledge of dialer operations, CRM tools, and Excel-based MIS.Excellent team management, communication, and motivation skills.Ability to analyze data and improve sales conversion rates.What We Offer?
Competitive salary + performance incentives.
Career growth in a fast-paced, impact-driven organization.
(ref : iimjobs.com)